HEALTH STRATEGIES EUROPE S.R.L.
TERMS AND CONDITIONS
Welcome to https://vitaxynergy-eu.myshopify.com/ website
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE AND PURCHASING THE PRODUCTS WE PROVIDE.
BY REGISTERING THROUGH OUR WEBSITE https://vitaxynergy-eu.myshopify.com/ AND ACCEPTING THE TERMS AND CONDITIONS, YOU ENTER INTO A LEGAL CONTRACTUAL RELATIONSHIP WITH THE COMPANY HEALTH STRATEGIES EUROPE S.R.L., LEGAL RELATIONSHIP TO WHICH THE LEGAL PROVISIONS OF THIS DOCUMENT APPLY.
The services on this site, https://vitaxynergy-eu.myshopify.com/ are offered to you by HEALTH STRATEGIES EUROPE S.R.L and are provided for your personal use for the purchase of the products we offer.
This website is operated by HEALTH STRATEGIES EUROPE S.R.L., a Romanian company with registered office in Cluj-Napoca, Budapest Street, No. 4, Cluj County, registered at the Trade Register Office under number J12/4160/2023, ROONRC.J12/4160/2023 with CUI 48884475. Throughout the website, the terms "https://vitaxynergy-eu.myshopify.com/", "we", "us" and "our" refer to the company HEALTH STRATEGIES EUROPE S.R.L.
The company HEALTH STRATEGIES EUROPE S.R.L offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By accessing or using any part of the site, and through the purchase of products you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. If you do not agree to any change to the terms, then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
By purchasing products from our website, you are deemed to have read, understood, and accepted these Terms and Conditions. You also confirm and agree that HEALTH STRATEGIES EUROPE S.R.L. will treat your use of the Services as acceptance of the Terms from that time onwards.
In conclusion, the use of the website and the purchase of the products constitutes acceptance of these Terms and Conditions, together with our documents and policies (Privacy Policy, Cookie Policy). Together, these documents form part of the contract between you and HEALTH STRATEGIES EUROPE S.R.L., containing the mutual rights and obligations of the parties.
I – STATEMENTS AND DEFINITIONS
Statements
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
By agreeing to these Terms of Service, hereby you declare that you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any law.
By accepting these Terms and Conditions, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any aspect of the product the undersigned offers for sale.
Definitions
"Seller" or "Provider" means HEALTH STRATEGIES EUROPE S.R.L., a limited liability company, as identified in the previous section.
"Products/Services" means any goods (products) or services that are offered to the Customer for purchase, for a fee, through the Platform.
"Customer" means the natural person who accesses the Platform and places an Order for the purchase of Products offered for sale by the Seller. Customer shall also mean a legal entity placing an Order through an individual on its behalf.
"Order" means an order placed by the Customer via the Platform by which the Customer expresses his/her commitment to purchase one or more Products/Services, under the conditions set out herein and/or agreed with the Seller by means of remote communication.
"Contract" means the consensual remote agreement between the Seller and the Customer, without their simultaneous physical presence, regarding the sale, respectively the purchase, of one or more Products on the Platform, through the launch of an Order by the Customer and its acceptance by the Seller, in compliance with the legal provisions and the terms and conditions for the online sale of the Seller's services and products.
"Platform" means the website owned or used by the Seller, including social media pages and pages, with the domain https://vitaxynergy-eu.myshopify.com/ through which the Seller presents the Products/Services offered for sale and Customers can choose the Products/Services they wish to purchase or pay for in one of the payment methods accepted by the Seller. The Platform is also used to process and manage Orders for the delivery of the Products and to record payments related to their sale.
"Transaction" means the payment operation carried out by the Customer, i.e. the collection by the Seller of a sum of money following the sale by the Seller, i.e. the purchase by the Customer, of one or more Products.
II - GENERAL CONDITIONS
Before placing an order, if you have any queries relating to these Terms and Conditions of Use, please email our customer service team at info@helathstrategies.eu.
Before purchasing our products, please carefully read their details and specifications such as: content, composition.
We reserve the right to refuse service to anyone, for any reason, at any time, as we have the right to choose our customers.
We are not responsible if the information provided on this site is not accurate, complete or current.
Unless otherwise agreed in writing with HEALTH STRATEGIES EUROPE S.R.L., your contract with us will always include, at a minimum, the Terms and Conditions set out in this document.
III- REGISTRATION
The user will be able to choose the products to purchase using the interface of the website https://vitaxynergy-eu.myshopify.com/ , where all the products we sell will be presented with the characteristics of each one.
To use some of the services made available to you on this site, you will need to register by completing the registration form available at https://vitaxynergy-eu.myshopify.com/ When you register, you are required to provide information about yourself that must be true, accurate, current and complete in all respects.
If any of your registration information changes, please notify us immediately. We may also change our registration requirements from time to time, so please watch for updates.
The contract shall be deemed to be concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller, by electronic mail, of the order confirmation conditional upon the crediting of the Seller's account with the amount of money representing the price of the products.
At this time, we do not accept the placement of Orders via social networks, telephone or email. If you contact us to place an order, we will direct you to place an order on the Site and help you complete it, but we will not be able to place the order for you.
IV – ELIGIBILITY TO PURCHASE
IV - THE RIGHT TO PURCHASE PRODUCTS FROM THE SITE
Access to Products is permitted to any potential Customer acting with a legitimate purpose and intending to purchase one or more Products/Services from us, subject to these terms and conditions.
By Customer we mean a legal or natural person who is at least 18 years old. If you have authorized a minor to use the Site, you are responsible for the minor's entire conduct on the Site, including any action the minor may take.
Misuse of the Platform is strictly prohibited. Misuse is any use of the Platform in a manner that is contrary to fair business practices, applicable law or in any other manner that would be detrimental to us in any way.
In order to make purchases on the site, customers will be asked to provide certain personal data. Customers must provide their real name, delivery address, telephone number, email address and other requested information as indicated. In addition, customers will be required to provide payment details and ensure that these are valid and accurate.
By making an offer to purchase products you expressly authorize us to perform credit checks. In addition, you agree that we may use the personal information you provide to conduct appropriate fraud checks. The personal information you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of such information.
V – ORDERS
All orders for the purchase of the products offered are subject to acceptance following verification of the data provided and availability by the Seller, taking into account the products supplied.
The acceptance of the order and the conclusion of the contract between you and HEALTH STRATEGIES EUROPE S.R.L. will be completed when we send you an e-mail to confirm your order. Therefore, the sales contract is concluded as a distance selling contract and the language of the contract is Romanian.
We reserve the right, at any time after receipt of your order, to accept or refuse your order for any reason. We may request additional checks or information before accepting any order.
We reserve the right to refuse any order without giving a reason. On cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All monies received will be refunded using the same method.
We reserve the right to change the delivery date of the product. In case of a change of date and if the user has already paid the price, he/she can ask for a refund or accept the date on which the product will be delivered, the request must be made within 3 days from the date on which the new date was announced!
We reserve the right at any time to change the date of delivery of the product (or any part or content of the contract) without notice if the Customer breaches its contractual obligations, in particular those relating to intellectual property rights, or we reasonably suspect that our interests are being defrauded.
VI – PRICES AND PAYMENTS
The price displayed on the website is expressed in Lei (RON) and can be found for each product. The price of the products may be increased at any time, this option being at the Seller's discretion, but will have no effect on customers who have already paid the price, but only on those who have ordered the products after the Seller has changed the price.
If the Customer has ordered a product, he is obliged to pay the price.
The payment of the price is the customer's confirmation that he/she wishes to purchase the products and also that the user is aware of the terms and conditions and what the price includes.
If the price or any other details in relation to the Product Specifications have been displayed erroneously on the Platform for any reason and the Customer has placed an Order, we will inform the Customer by e-mail or other agreed means of communication as soon as possible of such error.
We take reasonable care to make our website secure. All credit/debit card transactions on this Site are processed using the PayU platform. In addition, we take reasonable care, so far as it is within our power to do so, to keep your order and payment details secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party gains unauthorized access to any data you provide when accessing or ordering from the Site. In the case of online or bank payments https://vitaxynergy-eu.myshopify.com/ is/cannot be held liable for any other additional costs incurred by you, including but not limited to currency conversion fees imposed by your bank.
https://vitaxynergy-eu.myshopify.com/ will issue an invoice to you for the goods delivered and it is your obligation to provide us with all the information required for the invoice to be issued in accordance with applicable law. We will send the invoice for your order containing products sold by us exclusively in electronic form by adding the invoice to your account or by e-mail to the e-mail address mentioned at registration.
VII - CANCELLATIONS AND RETURNS
To exercise your right of cancellation, you must inform us by e-mail at: info@helathstrategies.eu.
If the deadlines specified above in chap. VI for the cancellation of your order, we will refund you without undue delay and no later than fourteen (14) days from the date we are informed of your cancellation. We will make the refund using the same means of payment you used for the original transaction.
Please note that you may only exercise your right to cancel your order if you give us written notice of cancellation after placing your order, within the time limits for a full or partial refund, by email as described above.
The right of withdrawal from this contract may be exercised within 14 days except in the cases set out in this document, the consumer shall have a period of 14 days to withdraw from a distance or off-premises contract without having to justify the withdrawal decision and without incurring any costs other than those set out in this document. The withdrawal period of 14 days shall be extended to 30 days for contracts concluded in the context of unsolicited visits by a trader to a consumer's home or travel organized by a trader with the purpose or effect of promoting or selling goods to consumers to protect the legitimate interests of consumers in respect of aggressive or misleading commercial or sales practices.
Without prejudice, the withdrawal periods referred to above shall expire within 14 days or 30 days from: the day on which the consumer or a third party other than the carrier and indicated by the consumer takes physical possession of the goods, in the case of sales contracts, or:
(i)where the consumer orders in a single order multiple goods to be delivered separately, the day on which the consumer or a third party, other than the carrier and indicated by the consumer, takes physical possession of the last good;
(ii)in the case of the delivery of a good consisting of several lots or pieces, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last good or piece;
(iii)in the case of a contract for the periodic delivery of goods for a given period of time, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires the physical possession of the first good;
Exercise of the right of withdrawal:
Before the expiration of the withdrawal period, the consumer shall inform the trader of his decision to withdraw from the contract. For this purpose, the consumer may choose one of the following options:
(a) use the model withdrawal form provided on the website;
(b) to make any other unequivocal statement expressing his decision to withdraw from the contract.
(2) The consumer has exercised his right of withdrawal within the withdrawal period referred to above if the communication on the exercise of the right of withdrawal is sent by the consumer before the expiry of that period.
The consumer shall have the option to complete and submit electronically on the trader's website either the model withdrawal form provided on the website or an unequivocal statement of any other type. After the withdrawal request has been formulated without delay on a durable medium, we will acknowledge receipt of the withdrawal form.
Effects of withdrawal:
The exercise of the right of withdrawal terminates the contractual parties' obligations, as applicable:
(a) to perform the distance or off-premises contract;
(b) to conclude a distance or off-premises contract where the consumer has placed an order.
Obligations of HEALTH STRATEGIES EUROPE S.R.L. in case of withdrawal
(1) The Company shall refund all sums it has received as payment from the consumer, including, where applicable, the costs of delivery, without undue delay and in any event no later than 14 days from the date on which it is informed of the consumer's decision to withdraw from the contract.
The company shall reimburse the aforementioned amounts using the same means of payment as those used by the consumer for the initial transaction, unless the consumer has agreed to another means of payment and provided that the consumer is not charged any commission as a result of the reimbursement.
(2) Without prejudice to the rights provided for in this Chapter, the trader shall not be obliged to reimburse additional costs where the consumer has explicitly chosen a type of delivery other than the standard delivery offered by the trader.
(3) Except where HEALTH STRATEGIES EUROPE S.R.L. has offered to take back the goods itself, in the case of sales contracts, the trader may postpone the reimbursement until the date of receipt of the goods which were the subject of the sale or until receipt of proof from the consumer that he has sent the goods to the trader, whichever is the earlier.
(4) HEALTH STRATEGIES EUROPE S.R.L. shall comply with the applicable obligations set out in Regulation (EU) 2016/679 regarding the personal data of the consumer.
Obligations of the consumer in case of withdrawal
(1) Unless HEALTH STRATEGIES EUROPE S.R.L. has offered to take back the goods itself, the consumer shall return the goods or hand them over to the trader or a person authorized by the trader to receive the goods, without undue delay and no later than 14 days from the date on which he communicates his decision to withdraw from the contract to HEALTH STRATEGIES EUROPE S.R.L. in accordance with the provisions of this Chapter. The deadline is met if the products are returned by the consumer before the expiry of the 14-day period.
(2) The consumer bears only the direct costs of returning the products, unless HEALTH STRATEGIES EUROPE S.R.L agrees to bear those costs or unless HEALTH STRATEGIES EUROPE S.R.L has not informed the consumer that these costs are to be borne by the consumer. In the case of off-premises contracts where the products have been delivered to the consumer's home at the time of the conclusion of the contract, HEALTH STRATEGIES EUROPE S.R.L. shall take back the products at its own expense if the products, by their nature, cannot be returned by post.
(3) The consumer shall be liable only in respect of any diminution in value resulting from the handling of the products other than what is necessary to determine the nature, characteristics and functioning of the products. The diminished value of the goods shall not be such as to discourage the consumer from exercising his right of withdrawal. In any event, the consumer shall not be liable for the diminished value of the products if HEALTH STRATEGIES EUROPE S.R.L. has failed to inform him of the right of withdrawal within 14 days.
(4) HEALTH STRATEGIES EUROPE S.R.L. must be able to prove the diminution in value of the products resulting from the products' nature, characteristics and functioning other than what is necessary to determine the nature, characteristics and functioning of the products.
(5) Where the consumer exercises the right of withdrawal after the transmission of the request in accordance with this Chapter, the consumer shall pay the trader an amount proportionate to what has been provided up to the time the consumer has informed the trader of the exercise of the right of withdrawal, in relation to the total coverage of the contract. The proportionate amount to be paid by the consumer to the trader shall be calculated based on the total price agreed in the contract. If the total price is excessive, the proportionate amount shall be calculated based on the market value of what has been provided.
Exceptions to the right of withdrawal
The following shall be exempted from the right of withdrawal provided for in this Chapter in respect of distance and off-premises contracts:
(a) service contracts, after full performance of the services and, where the contract gives rise to an obligation on the consumer to pay, if performance has begun with the consumer's express prior consent and after the consumer has confirmed that he has been made aware that he will lose his right of withdrawal after full performance of the contract by HEALTH STRATEGIES EUROPE S.R.L;
(b) the supply of products or services the price of which is dependent on fluctuations in the financial market which the trader cannot control, and which may occur during the withdrawal period;
(c) the supply of products made to the specifications given by the consumer or clearly personalized;
(d) the supply of products which are liable to deteriorate or expire rapidly;
(e) the supply of sealed products which cannot be returned for reasons of health protection or hygiene and which have been unsealed by the consumer;
(f) the supply of products which, after delivery, are, by their nature, inseparably mixed with other elements;
Right of withdrawal
You have the right to withdraw from this contract, without giving reasons, within 14 days.
The withdrawal period expires after 14 days from the day - see point 1 of the Supplementary Instructions.
To exercise your right of withdrawal, you must inform us - see point 2 of the Supplementary Instructions - of your decision to withdraw from this contract by means of an unequivocal statement, for example a letter sent by post, fax or e-mail. For this purpose, you may use the enclosed model withdrawal form; however, its use is not obligatory - see point 3 of the Instructions for Completion.
To respect the withdrawal deadline, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the end of the withdrawal period.
Consequences of withdrawal
If you withdraw, we will refund any amount we have received from you, including the costs of delivery, except for the additional costs caused by your choice of delivery other than the cheapest standard delivery type offered by us, without undue delay and in any event no later than 14 days after we are informed of your decision to withdraw from this contract. We will make such refund using the same payment method as that used for the original transaction, unless you have expressly agreed to a different method of refund; in any event, you will not be charged any fees because of such refund - see point 4 of the Completion Instructions.
Completion instructions
1.Insert the following wording between quotation marks:
(a) in the case of a contract of sale: 'indicate the date on which you or a third party, other than the carrier, indicated by you, took physical possession of the goods';
(b) in the case of a contract for multiple goods ordered by the consumer in a single order and delivered separately: 'indicate the date on which you or a third party, other than the carrier and indicated by you, took physical possession of the last of the goods';
(c) in the case of a contract for the delivery of a good consisting of several lots or parts: "indicate the date on which you or a third party, other than the carrier and indicated by you, took physical possession of the last lot or part";
(d) in the case of a contract for the periodic delivery of goods over a given period of time: "the date on which you or a third party other than the carrier, indicated by you, took physical possession of the first good".
- Enter your name, your physical address, your telephone number and your e-mail address.
- "You may also complete and submit electronically from our website info@helathstrategies.eu the standard withdrawal form or any other unequivocal statement. If you use this option, we will promptly send you, on a durable medium, e.g. by e-mail, confirmation of receipt of your withdrawal request."
- "We may postpone the refund until the date we receive the goods back or until you have provided us with proof that you have sent back the goods, whichever is the earlier."
5.If the consumer has received goods in connection with the contract, enter the following:
- "Ship the goods or deliver them directly to us or...[insert the name and, if applicable, the postal address of the person authorized by you to receive the goods], without undue delay and in any event no later than 14 days after the date on which you notify us of your withdrawal. The time limit is met if the goods are sent back before the 14-day period has expired.";
- "You will have to bear the direct cost of returning the goods.";
HEALTH STRATEGIES EUROPE S.R.L: will refund the value of the returned goods within 14 working days, but not before the date of receipt of the goods, (the amount refunded does not include transportation costs which vary depending on the area in which you are located and is automatically calculated by the courier company).
HEALTH STRATEGIES EUROPE S.R.L. DOES NOT ACCEPT PARTIAL RETURNS.
Please note that the returned product must be in the original packaging, together with all documents (warranty, user manual, leaflet) in the same condition in which it was received, free of dents, scratches, signs of wear or partially worn. Destruction or breakage of packaging or product accessories makes it impossible to return the products, so HEALTH STRATEGIES EUROPE S.R.L. cannot be held liable.
HEALTH STRATEGIES EUROPE S.R.L, will refund the value of the products accepted for return to the bank account indicated by you. Please note that the transportation cost for the return of products to HEALTH STRATEGIES EUROPE S.R.L. will be borne by the customer who requested the return. The return of the products will be made using the same transportation service used for the shipment.
Please pack the returned products carefully, the company HEALTH STRATEGIES EUROPE S.R.L, will not refund the value of the products if they are damaged during transportation for return.
For further details please contact us at info@helathstrategies.eu.
Model withdrawal form.
This form should only be sent back completed if you wish to withdraw from the contract.
- To HEALTH STRATEGIES EUROPE S.R.L:
- I/we (*) hereby inform you (*) of my/our (*) withdrawal from the contract relating to the sale of the following goods (*)/provision of the following services (*)
- Ordered on (*)/Shipped on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
VIII- LIABILITY
Subject to any rights you have under any consumer protection law or any other Laws that cannot be excluded, we will not be liable to you or any third party for any loss, damage, cost, expense or injury (including indirect or consequential loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to your reputation) in contract, tort (including negligence), under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with any transaction (actual or contemplated) undertaken or attempted to be undertaken through our Website. Subject to any rights you have under any consumer protection law or any other Laws that cannot be excluded, we exclude, all implied terms and warranties whether statutory or otherwise, relating to our website or the subject matter of these Terms and Conditions.
HEALTH STRATEGIES EUROPE S.R.L. cannot be held liable for any kind of damage (direct, indirect, accidental or otherwise, etc.) resulting from the use or inability to use the content information presented or not presented on the site or for any kind of connection errors or omissions in the presentation of content and provision of services, which may lead to any kind of loss.
HEALTH STRATEGIES EUROPE S.R.L. does not guarantee the user or client access to the site or the service and does not grant the user or client the right to download or modify part and/or all of the content, to reproduce part and/or all of the content, to copy or exploit any content in any other way or to transfer to any third party any content to which it has and/or has obtained access, on the basis of a user agreement, without the prior written consent of HEALTH STRATEGIES EUROPE S.R.L.
HEALTH STRATEGIES EUROPE S.R.L. is not responsible for the content, quality or nature of other sites accessed through links in the content, regardless of the nature of such links. For those sites, the responsibility is borne entirely by their owners.
HEALTH STRATEGIES EUROPE S.R.L. is exonerated from any liability in case of use of the sites and/or content transmitted to the User or the Client by any means (electronic, telephone, etc.), via the sites, e-mail or to an employee of HEALTH STRATEGIES EUROPE S.R.L., when this use of content can or does cause damage of any kind on the part of the User, the Client and/or any third party involved in this transfer of content.
IX - INTELLECTUAL PROPERTY
This site is owned and operated by HEALTH STRATEGIES EUROPE S.R.L. Unless otherwise specified, all materials appearing on this site, including text, site design, logos, graphics, icons and images, and their selection, assembly and arrangement, are the exclusive property of or used under license by HEALTH STRATEGIES EUROPE S.R.L.
The intellectual property rights in all materials made available to you through this site remain our property and are protected by intellectual property laws and treaties around the world. All such rights are reserved by us.
You may store, print and display the content provided for your personal use only. You are not permitted to publish, manipulate, distribute or otherwise reproduce in any format any content or copies of content provided or appearing on this site, nor may you use such content in connection with any business or undertaking.
All rights not expressly granted herein are reserved. Any unauthorized use of materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
In conclusion:
-It is forbidden to print-screen the information found on the Platform, regardless of the medium (text, video, audio, graphics, etc.).
- it is forbidden to download existing resources except where expressly indicated.
X– THIRD PARTY
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
XII - PERSONAL INFORMATION
The transmission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy, simply click on that section.
HEALTH STRATEGIES EUROPE S.R.L. respects your right to privacy of your personal information and will only use the information collected by the https://vitaxynergy-eu.myshopify.com/ website for its stated purposes.
The Privacy Policy is how we use the personal information we receive from you when you visit https://vitaxynergy-eu.myshopify.com/
As a result of your use of the site, HEALTH STRATEGIES EUROPE S.R.L may obtain various personal information about you (name, surname, landline and/or mobile phone number, etc.) when you request information about one of our services, when you send us a message or when you express your opinion about the services offered by our company.
Your personal data will be processed by HEALTH STRATEGIES EUROPE S.R.L in accordance with the legal provisions for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and may be used for purposes associated with the marketing of the company's products, such as:
- offering services;
- dealing with your questions, requests, proposals and suggestions
- issuing invoicing documents;
- marketing HEALTH STRATEGIES EUROPE S.R.L. products, carrying out market and product studies;
XIII - PROHIBITED USES
In addition to other prohibitions set forth in the Terms and Conditions, you are prohibited from using the Site for any illegal purpose or in violation of our intellectual property rights or the intellectual property rights of others. Customers are also prohibited from harassing, abusing, insulting, hurting, defaming, slandering, disparaging, intimidating or discriminating on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin or disability against other customers, submitting false or misleading information, intentionally advertise negatively, upload or transmit viruses or any other type of malicious code that will or may be used in any manner that will or may impair the functionality or operation of the Service or any related website, other websites or the Internet; use the transmitted information for spam, commercial purposes, or for any obscene or immoral purpose. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses.
Information obtained through the Platform may not be resold or distributed for commercial purposes and is intended for personal use only.
XIII FORTA MAJORA
Neither the Seller nor the Customer shall be liable for non-performance of its contractual obligations if such non-performance on time and/or properly, in whole or in part, is due to an event of force majeure as defined by the Romanian Civil Code.
If within 15 (fifteen) days from the date of occurrence of the force majeure event, the said event does not cease, either Seller or Customer shall be entitled to notify the other party of the termination of the Contract without either party being entitled to claim damages.
XIV - DAMAGES
You agree to indemnify, defend and hold harmless Seller, its subsidiaries, affiliates, partners, employees, contractors, licensors, service providers, subcontractors, suppliers, from or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
XV - REFERRALS AND COMPLAINTS
For any queries or problems regarding the Products, including to identify and correct possible errors occurring during data entry, please contact our Customer Service Department at the following e-mail address: info@helathstrategies.eu.
Complaints received in this way will be dealt with by us within 30 (thirty) calendar days of receipt.
XVI - ENTIRE AGREEMENT
These Terms and Conditions and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications and proposals between you and us (including, without limitation, any prior versions of the Terms and Conditions).
XVII - APPLICABLE LAW
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Romania. All disputes between the parties shall be resolved by the competent courts of Cluj-Napoca.
XVIII - CHANGES TO TERMS
You may consult the most recent version of the Terms and Conditions on this page at any time.
We reserve the right, at our discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes your acceptance of those changes.
